Welcome to the Contact plus Data Append Service. Using this complete contact enhancement system, any contact list can be augmented with Landline, VOIP, and Mobile Phone numbers. Additionally, ArchAgent  can enhance your lists with Owner/Tax Information, and Email Addresses.

To augmented these records the service only requires the presence of the FULL STREET ADDRESS (Street Number and Name) and 5-digit ZIP CODE.

Watch our Quickstart Tutorial

Creating a Custom Mapping

Whether your leads come from a lead provider, a CRM, Email program, or any third party software, you can create a Custom Map which automatically places the proper Name, Address, and Phone Numbers into the +plus Lead system. After completing the initial mapping process, simply select upload future files and select the proper Mapping from the drop-down and your file will be augmented within minutes.

Other additional columns in the original file will be preserved, allowing you to view fields such as "Price", "APN", or "Beds/Baths" along with the address and augmented contact details after the files are processed.

Adding a new file type

  • Click on Contact +plus -> Custom Mappings
  • Click Add Mapping
  • Give the mapping a unique name
  • Determine whether the first row of the file is a Header row
  • BROWSE to the desired file on your computer
  • Additional
    • Enable Augmentation - address is available in the file and you want the Contact +plus service to enhance the records with possible owner information.
    • Dial Only - files upload using this mapping already contain a phone number and will not require additional information to be augmented.

Mapping columns

  • Select the newly created record from the Mapping List
  • Click "Add Item"
  • Match the "To" field with the corresponding column in the original file
    • Note: If the original file did not have headers, you will map to the corresponding column number
    • For your assistance, sample data from the first row of data is displayed to ensure proper mapping.
  • Continue to map all available items (First Name, Last Name, Address, City, State, Zip)

Mapping addresses which are split into multiple columns

Exported files from certain vendors will split the street address into multiple columns. For instance the header file could look like:

Street #Street NameStreet Suffix
123West MainStreet

To Map the data for these particular providers you will need to concatenate the Street Number, Street Name, and Street Suffix.

  • Click "Add Item"
  • Choose "Concat Address" from the "To" drop-down
  • Select the "Street Number" column in the first "From" drop-down
  • Add each additional address part in the following "From" drop-downs (Street Name, Street Suffix, Direction, and/or Unit)
  • Click "Save"

This can also be used to concat files where the bathroom is split into two columns for the Full and Half Baths.

Uploading your list for augmentation

The +plus leads system will accept any file in a .CSV format. Before trying to upload a file you should either map the headers or columns, allowing the proper mapping to be assigned before processing. The only required mappings are for Address and Zip Code.
  • Click on "Upload"
  • Give your file a unique "Name"
  • Browse to the file on your local drive
  • Determine if there is a Header row, by selecting the checkbox
  • Choose the proper "Mapping" which matches the files preset data type
  • Choose "Augment Owner Contact Information" - select this option if you wish to enhance the records with owner and contact information
  • Choose the Match Level/Cascade
  • The "Process Blacklist" option, will skip augmentation of records that we deem to be unlikely prospects for Real Estate Listings
  • Check "Previous Lists For Duplicates" - if checked the system will skip records which exist in previous lists. If left unchecked, the system will process the list as uploaded and append all records. You will be deducted a credit if the record exists in previous list and a match is made. 
  • Click "Upload"

Once the file is uploaded, you will receive confirmation of the number of records which will be processed on-screen and via email. Your list is then place in queue and you will be notified with a separate email when you records are ready to be viewed and/or downloaded. You can click on "Lists" to view the current progress of your file

Retrieving Augmentation Results

View Web Reports

  • Click on "Lists"
  • Click on the desired Filename

Filter List Details

Filter by Attributes

  • Has Phone - only displays records with a phone number
  • Has Email - only displays records with an email
  • Hide Blacklisted - removes listings which were deemed to be real estate owned such as banks and builders

Filter by Call Outcome

Dialer users only. The call outcomes are dialer set dispositions based upon the status of the dial and the interaction of the user with system.

  • Contacted - a live answer was detected by the system
  • Failed - the system was unable to connect with the number. This could be a network issue or caused by an invalid number
  • Busy - busy tone was detected by the system
  • No Answer - call was not answered by either a person or voicemail system
  • Not Recognized - the system was unable to determine the final outcome of the call
  • Voicemail - system recognized an automated voicemail system when connecting the call
  • Fax - system detected fax tones 
  • End Click - user disconnected the call by pressing the End button

Filter by Disposition

Record level disposition set by the user. More information on using dispositions can be found here.  You can also add Custom Dispositions to your system.

Downloading Augmented List

  • Click on "Lists"
  • Click "Download Augmented" to create a .csv file with all original fields and augmented data.
  • Click "Download Original" to create a .csv file with only the uploaded fields
  • Click "Download PDF" to create a .pdf formatted version of the augmented data