LiveConnect Suite is designed to help you improve your connection rate with clients by keeping your contact numbers from being incorrectly mistaken as a telemarketing firm. You will receive five unique phone numbers with TrustPhone Rotation, Phone Monitor, and Verified Caller IDs. Ensuring that your clients know who is calling and can differentiate it from spoofed calls.
LiveConnect accepts your licensed business information and uses it to verify your company through the phone carriers so they can run your numbers through the STIR/SHAKEN framework. In-order to complete the verification, we will need the following information about your company.
PLEASE NOT YOU MUST BE A REGISTERED BUSINESS
- An active business URL
- Business Type (Sole Proprietorship, Partnership, Limited Liability Corporation, Corporation, Co-operative, Limited Liability Partnership, Non-profit)
- Business Registration Identifier (EIN, DUNS, CCN, CBN)
- Business Registration Number
- Business Identity
- Business Industry
The ADDRESS and COMPANY NAME must match exactly to your state registration. We suggest that you go to your state licensing website and copy the name and address directly from the state registration to ensure an exact match.
How to Activate LiveConnect Suite
- Click on your Profile in the top right hand corner
- Click on Billing
- Choose Manage Subscription
- Add LiveConnect Suite and Confirm
Submitting Your Business Profile
Your company will be verified as active through the system on submission. However, it will be manually reviewed by the phone carrier before you are approved. This process is typically between 24 to 48 hours.
- Add the following elements
- Business Name
- Website URL
- Business Type (Sole Proprietorship, Partnership, Limited Liability Corporation, Corporation, Co-operative, Limited Liability Partnership, Non profit)
- Business Registration Number (EIN), DUNS, CCN, CBN). The EIN is recommended.
- Business Registration Number
- Business Identity (Should be set to Direct Customer)
- Business Industry (Real Estate)
- Click Next
- Add the following elements
- First and Last Name
- Phone Number
- Business Title
- Job Position
- Add the Authorized Representative Address Information
- Street
- City
- State
- Zip Code
- Country
- Confirm
Once your profile has been confirmed, your business name will automatically be added to all of your verified numbers.